Frequently Asked Questions

Everything you want to know

Pre-Sale Questions

What is GNU GPL?

GPL is the abbreviated version of “General Public License.” WordPress is open-source software released under the GNU General Public License (GPL). It was created by forking another GPL-licensed project; almost all the top plugin, theme, add-on, and extension developers follow GPL. At Primansion, we provide files that are fully licensed under the GNU GPL, just like WordPress.

Do you provide license keys?

We do not provide, lease, release, or resell license keys. All the products offered on this website are licensed under the GNU General Public License (GPL). You do not need license keys to use your projects, regardless of how many products need. License keys are only required if you want to receive automatic updates and support from the author of a plugin or theme.

Do you provide updates to the products?

Yes, as soon as we are notified of an update, we add this updated version to our catalogue.

Account or Post-Sale Questions

How to cancel my Primansion membership?

You can cancel your membership from inside your Primansion account. Log in using this link and navigate the to memberships tab to cancel your membership. If you paid using PayPal, you can cancel your membership through PayPal as well.

How do I update my plugins and themes?

You can update them manually using this guide.